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  1. Home
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  3. /Automation & AI

Automation & AI

Automation and AI where the payoff is obvious.

We build workflow automation and AI-backed features when there is a clear before/after — fewer manual steps, faster responses, better decisions — not slide-deck pilots that never reach production.

Book an intro call →

Overview

The market is full of AI demos that never survive contact with real data, permissions, or edge cases. We focus on integrations and features your team will actually use: support triage, document processing, internal copilots, and orchestration between tools you already pay for.

Automation work often starts smaller than people expect — one painful manual loop removed, one webhook chain replaced, one reporting pipeline that stops living in spreadsheets. We scope those wins explicitly so budget and timeline stay honest.

When LLMs are the right tool, we design for evaluation, fallbacks, and human review — not blind trust in model output. When they are not, we say so and propose a simpler solution.

What we deliver

  • CRM, support, and ops tool integrations (Zapier-alternative custom flows)
  • LLM-powered features with guardrails and logging
  • Document ingestion, search, and summarisation pipelines
  • Internal admin tools and approval workflows
  • API design for partner and webhook automation
  • Monitoring for automation failures and model drift

How we work

  1. 1

    Map the loop

    Identify the manual process, volume, error cost, and data sensitivity before choosing tools.

  2. 2

    Prototype on real data

    A thin vertical slice on production-like inputs — not a sandbox that hides failure modes.

  3. 3

    Harden & deploy

    Auth, rate limits, audit logs, and rollback paths before wider rollout.

  4. 4

    Measure

    Define success metrics upfront and review them after launch to decide what to expand or kill.

Tools & stack

OpenAI / Anthropic APIsLangChain or lightweight custom orchestrationPython & Node backendsSupabase / PostgreSQL for staten8n / custom workersVector search (pgvector, Pinecone)

FAQ

Can you build a ChatGPT wrapper?
We can, but we will ask why. If the value is branding, compliance, or integration with your data, that is a product. If it is generic chat with your logo, there are faster paths — we will recommend the honest one.
How do you handle data privacy with AI?
Data classification first — what can leave your boundary, what must stay on-prem or in your VPC. Then provider selection, retention policies, and logging aligned with your compliance needs.

Ready to scope automation & ai?

Tell us what you are building — we will respond with an honest fit assessment and next steps.

Start a conversation →